1. Who we are

Verso Vision Oy (“Company”, “We”, “Us”, “Our”) is committed to protecting the privacy of everyone who uses our products and services. This Privacy Policy explains how we collect, use, and protect personal data when you interact with our technology, devices, cloud services, and website. It also outlines your rights under the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (1050/2018).

2. Scope of this policy

This Policy applies to:

  • Our websites, web services, and support portals
  • Our digital safety and monitoring solutions and related online services

This Policy does not cover third-party services or integrations not operated by Verso Vision.

3. Roles and Responsibilities

Verso Vision acts as:

  • Data Controller when we determine the purposes and means of processing your personal data (for example, user accounts, analytics, and marketing).
  • Data Processor when we process data on behalf of a customer, such as a hospital or care provider, under a written Data Processing Agreement (DPA).

4. Legal Bases for Processing

We process personal data based on:

  • Contract (Art. 6(1)(b) GDPR) – to provide you with our services
  • Legal obligation (Art. 6(1)(c) GDPR) – to comply with law
  • Legitimate interest (Art. 6(1)(f) GDPR) – to maintain and improve our technology and security
  • Consent (Art. 6(1)(a) GDPR) – for marketing and non-essential cookies.

5. Acceptable Use

We may collect and process:

  • Identification and contact data: name, email, phone number
  • Device and technical data: IP address, device identifiers, system logs
  • Usage data: analytics on website and application behaviour
  • Operational data: Operational data related to the functioning of our systems
  • Marketing data: preferences and communication history

We do not collect health or biometric data unless required for product functionality and only under strict contractual and security controls.

6. Data Minimisation and Security

We only collect the data necessary for service delivery. We apply technical and organisational safeguards, including encryption, access controls, and staff training. If a data breach occurs that may affect your rights, we will notify the supervisory authority and, where applicable, you without undue delay.

7. How We Use Your Data

We use your data to:

  • Operate and maintain our products and services
  • Manage user accounts and authentication
  • Provide customer support and technical updates
  • Monitor and improve system performance
  • Send service notifications and product news (with consent)

We do not sell or share personal data with advertising networks or data brokers.

8. Marketing Communications

We may contact you about Verso Vision products, updates, or events if you have given consent. You can withdraw consent or unsubscribe anytime by clicking Unsubscribe in our emails or contacting privacy@versovision.com.

9. Data Retention

We retain data only as long as necessary for the intended purpose or as required by law. After the retention period, the data is permanently deleted.

10. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Your rights

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact privacy@versovision.com. We respond within 30 days. You may also contact the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) if you are unsatisfied with our response.

12. Changes to This Policy

We may update this Privacy Policy when necessary. The latest version will always be available on our website. Significant changes will be communicated directly to registered users.

13. Contact Us

Verso Vision Oy
Kympinkatu 3 C, 40320 Jyväskylä, Finland
Email: privacy@versovision.com